Privacy policy
Last updated: November 13, 2025
OVERVIEW
Inky Notes (“we”, “us”, or “our”) operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you—the customer—with a curated shopping experience (the “Services”).
Our store is hosted by Shopify, which enables us to provide these Services to you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.
By using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described below.
If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern matters relating to the collection, processing, and disclosure of your personal information.
1. PERSONAL INFORMATION WE COLLECT
When we say “personal information,” we mean any data that can identify you or be linked to you, either directly or indirectly.
We may collect the following categories of personal information:
- Contact details: name, billing/shipping address, phone number, and email address.
- Financial information: payment card details, payment confirmation, and transaction records.
- Account information: username, password, preferences, and settings.
- Transaction information: items viewed, added to cart, wishlisted, purchased, returned, or exchanged.
- Communications: details you provide in messages or customer support inquiries.
- Device information: IP address, browser type, device identifiers, and network connection details.
- Usage data: how and when you use our Services, navigate pages, or interact with features.
2. HOW WE COLLECT YOUR INFORMATION
We collect personal information from the following sources:
- Directly from you: when you create an account, place an order, or contact us.
- Automatically: through your device and browser when you use our Services (e.g., via cookies).
- From service providers: such as Shopify, payment processors, and shipping companies.
- From partners or third parties: for example, marketing or advertising partners who help us promote our products.
3. HOW WE USE YOUR PERSONAL INFORMATION
Depending on your interaction with our Services, we may use your personal information for the following purposes:
a. Provide, Tailor, and Improve the Services
To process your orders, payments, and deliveries; manage your account; facilitate returns; and personalize your shopping experience.
b. Marketing and Advertising
To send you marketing messages (email, SMS, or online ads) about new products, offers, and updates—only with your consent.
c. Security and Fraud Prevention
To protect your account, detect and prevent fraudulent or illegal activity, and maintain the safety of our Services.
d. Communication and Customer Support
To respond to your inquiries, provide assistance, and maintain our relationship with you.
e. Legal Compliance
To comply with applicable laws, regulatory requirements, subpoenas, and lawful government requests.
4. HOW WE DISCLOSE YOUR INFORMATION
We may share your information only as necessary to operate our business, including:
- With Shopify, which hosts and processes data on our behalf.
- With service providers such as couriers, payment gateways, IT support, or marketing platforms.
- With business partners for advertising or promotions (subject to your consent).
- With authorities if required by law, court order, or to protect our rights.
- In connection with a business transfer, such as a merger or acquisition.
We do not sell or rent your personal data.
5. RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify Inc., which helps us process payments, manage online operations, and store data securely.
Shopify may collect and process your data as described in the Shopify Privacy Policy.
Some of your information may be transferred and stored outside the Philippines (e.g., in Canada, the U.S., or other jurisdictions where Shopify operates). These transfers are protected by standard contractual clauses and data protection safeguards.
6. DATA PROTECTION AND SECURITY
We implement reasonable organizational, physical, and technical measures to protect your personal information from loss, unauthorized access, or disclosure.
However, no online platform is completely secure. You are responsible for keeping your account credentials (such as your password) safe and private.
7. DATA RETENTION
We retain personal information only as long as necessary to:
- Provide Services and fulfill your orders,
- Comply with legal obligations,
- Resolve disputes, and
- Enforce our policies.
Once personal data is no longer needed, we securely delete or anonymize it.
8. YOUR RIGHTS UNDER THE PHILIPPINE DATA PRIVACY ACT (R.A. 10173)
As a data subject under Philippine law, you have the following rights:
- Right to be informed – You have the right to know how your data is collected and processed.
- Right to access – You may request a copy of your personal information we hold.
- Right to object – You may opt out of marketing or processing not necessary for your transactions.
- Right to erasure or blocking – You may request deletion of personal data that is outdated or unlawfully processed.
- Right to rectify – You can ask us to correct inaccurate or incomplete information.
- Right to data portability – You can request to obtain your data in a commonly used electronic format.
- Right to damages – You may seek compensation for proven harm caused by unlawful processing.
To exercise any of these rights, contact us at inkynotesph@gmail.com. We may ask for identity verification before processing your request.
9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Enable website functionality,
- Analyze usage and improve performance, and
- Deliver personalized ads (when applicable).
You may disable cookies through your browser, though some parts of the website may not function properly as a result.
10. CHILDREN’S PRIVACY
Our Services are not intended for children under 18 years old.
We do not knowingly collect or store personal data from minors.
If you believe a minor has provided us with their data, please contact us for deletion.
11. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred and processed outside of the Philippines (e.g., to Shopify servers in other countries).
We ensure that these transfers are done in accordance with applicable laws and data protection standards.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
We will post the updated version here and update the “Last updated” date at the top of this page.
13. CONTACT US
If you have any questions, complaints, or requests about this Privacy Policy or how your personal information is handled, you may contact us at:
📧 inkynotesph@gmail.com
📞 0976 035 3728
🏠 Inky Notes PH, 3003 Calumpit, Bulacan, Philippines
📜 DTI Business Registration No.: 5743948